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disability, mental health and families:
 

Charter for National Action


1. Supports for people with disabilities, mental illnesses and their families around Australia are in a parlous state. There are inadequate resources, inflexible service models, and excessive bureaucracy in an out-of-date service system.
Supports are still organized around programs and bureaucracies, not around people with disabilities and illnesses and their families. Federal and state governments are full of rhetoric about treating consumers and their families as partners, but this rhetoric is not reflected in practice. The gap between rhetoric and reality is huge

2. Individualised planning and funding arrangements have emerged internationally in response to these inadequacies but have yet to be introduced by federal and state governments in Australia in a serious way with a real commitment to empowering consumers and their families. Australia lags well behind innovative developments in individualised support arrangements of the kind now being introduced in the UK and North America. 

3. Federal and state governments still confine families, friends, and social networks to the periphery of support arrangements, and fall short of integrating these networks with consumer self-determination at the centre of the service system. Family-based and peer group innovations are not encouraged or adequately supported. There is an acute need for adequate in-home supports that meet the needs of individuals and whole families, flexible responsive respite, and adequate out-of-home care.

4. Employment supports have yet to be personalised to seriously meet the needs of individuals with disabilities and mental illnesses who are capable of participation in the workforce. Supported accommodation and independent living options lag far behind demand. Personalised school education options, in mainstream or specialist facilities, remain woefully inadequate across the country.

5. Urgent action is needed in the lead-up to the next federal election in 2007 to overhaul the Commonwealth-State Disability Agreement to:

a. Provide adequate legislative recognition of and commitment to support people with disabilities and mental illnesses and their families, including legislative prescription of minimum entitlements to consumers over their life-cycle or illness-cycle, and minimum entitlements to support for families.  

b. Introduce legislated waiting time benchmarks for core services, and legal liability to the state for breaches of the benchmarks, including: 

i. A four week maximum wait for early childhood assessments; 
ii. A six week maximum wait for early childhood intervention programs; 
iii. A six month maximum wait for emergency/urgent supported accommodation.

c. Introduce rigorous accountability mechanisms to make government departments and service agencies accountable to people with disabilities and their families, including an independent Human Services Ombudsman in the commonwealth and all states, independent processes of appeal and review concerning departmental decisions, a  duty of disclosure to recipients of individual support packages on the financial administration of packages, and a legislated right for recipients of individual support packages to choose their own financial budget-holder and intermediary.

d. Support the establishment of a
one-stop-shop Information Services, independent of governments, to provide access information, comparative service quality data, and comparative price data on support services, accommodation services, respite services, health services and practitioners.

e. Require the tabling of an annual report in commonwealth and state parliaments on progress in overhauling the day to day operation of the support system to:

i. remove ideological assumptions which pre-determine what people with disabilities, illnesses and their families may choose as their living, educational and support arrangements;
ii. ensure person-centred transferability of information to eliminate the need for multiple assessments and program duplication; and
iii. ensure the effective participation of people with disabilities and their families as partners in the planning, design and delivery of supports.

6. Introduce a Respite Entitlement assigned directly to families or their agents in the form of a respite service voucher, adjusted with a difficulty-in-caring rating, giving 6 weeks of respite per year to all primary caregivers. The Respite Entitlement should be used to purchase in-home respite or facility-based respite according to the preference of the family.

Comments on the Charter are welcome and should be sent to Vern Hughes by email or on 0425 722 890.

Become involved: click here to participate.


© Centre for Civil Society 2007

             
 
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